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Refund Policy

Refund Policy

Refund, Cancellation, Return Policy - Booking Return

Services booked with us must be intimated to us in written for cancellation within 25 days or before from the date it has been booked to the customer. Booking must be cancelled with all cost levied in its original at the time of booking receipt, invoice & other papers.

Refund:-

Once the cancellation e-mail is received to the company successfully we will instantly initiate the refund to your source account or chosen method of refund within 15 working days.

Refund and Cancellation for Service Provider Company:-

Due to service providers in nature "NO REFUND", "NO CANCELLATION" will be entertained once the Payment has been made.

Cancellation Policy:-

Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained. However refund is possible for all orders/services.

Service Delivery Policies:-

We offers safari and accommodation booking services to almost all parts of India. Booking placed will be confirmed within 24* hrs. We provide assistance 24*7 on all Holidays too.

Challenges beyond our control for which we are not liable and would request its users to cooperate continuously tries to nought such instances. Also, we reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the services is physically untraceable and refund the amount paid for cancelled product(s) to your source account.

Mode of Payment:-

We take payments through Credit Card, Debit Card, PayPal, and Direct Deposit. You should pay to company accounts.
● 50% Advance Payment: This holds your booking on a confirmed basis.
● 100% Payment: This confirms your booking and lets you get discount benefits.

Cancellation Policy:-

In the case of postponement or cancellation due to reasons beyond our control, a signed notification must be supplied. Cancellation charges are liable as of the time of notification. The following rates will be charged:
● 30 days before arrival: 10% of the tour cost.
● 15 to 29 days before arrival: 30% of the tour cost.
● 07 to 14 days before arrival: 40% of the tour cost.
● 02 to 06 days before arrival: 50% of the tour cost.
● Less than 48 hours or no show: No refund.
● 50% Advance Payment: Required to hold the booking classed as confirmed.
● 100% Payment: Required to confirm the booking and take part in the discount benefits.
Nevertheless, travelers must cover all statutory taxes, fees, and service fees where they are applicable.

Peak Season Policy :

A separate cancellation policy for hotel/forest lodge booking will be furnished on demand during peak seasons if applicable.

Liabilities and Limitations :

Tour/Service Cost : The first booking fee might be amended to add on fees. Additional Fees: Such as the permit fees, parking fees, taxes, fuel fees, and guide fees/personal assistance.

Changes in Fees : The governing body will notify any changes in fees whether before or after confirmation/private departure.

Refunds/Claims : For things like strikes, fairs, or changes in climate the company cannot do anything about refunds or claims.

Cancellation of Services : The firm is not responsible for cancellation of services especially sightseeing or excursion visits if they are thought about by such things while on tour in India.

Important Information :

If the Jeep Safari is not possible to book (technical issues) or if there aren't enough places at your requested date, you'll receive a full refund. This will be communicated as such.